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28 January 2021

Your privacy is very important to Spako Food Machinery B.V. We, therefore, comply with the relevant legislation and regulations on privacy, including the General Data Protection Regulation:

  • Set out our purposes before we process your data, through this privacy statement;
  • Store as little personal data as possible and only the data necessary for our purposes.
  • Explicitly ask for consent to the processing of your data, should consent be required.
  • Take necessary security measures to protect your data. We also impose these obligations on parties who process personal data for us.
  • Respect your rights, such as the right to inspect, correct or delete your data processed by us.

Your details are safe with us and we will always use them properly. In this privacy statement, we explain what we at the website www.spako.nl do with the information we learn about you.

If you have any questions or want to know what exactly we keep of you, please contact Spako Food Machinery B.V.

Contact form

With the contact form, you can ask us questions or make requests. To do this, we use your name, phone number, e-mail address, and I.P. address. We have a legitimate interest in doing this. We will keep this information until the contract has been completed. This way we can easily retrieve the information for follow-up questions. It also allows us to train our customer service to be even better.

Advertising

We would like to send you advertisements for offers and new products or services. We do this:

  • by e-mail
  • via social media

You can object to this advertising at any time. Every e-mail contains an unsubscribe link. You can block us or use the unsubscribe option.

Location data

Sometimes our website www.spako.nl must find out where you are. We will ask separately if we are allowed to know this and only if you permit us, we will get this information.

For this service, we use the navigation and location software on your phone, tablet, or computer. We have no control over what the makers of this software (such as Google or Apple) do with it. So always read their privacy statements as well.

Communication to other companies or institutions

Data will only be shared with partners to the extent necessary to properly execute an order. Your data will not be provided to other companies or institutions under any other circumstances, except if we are legally obliged to do so (for example, if the police require it in the case of a suspected crime).

Cookies

Our website uses cookies. Cookies are small files in which we can store information so that you don’t have to fill it in every time. But they also allow us to see that you are visiting us again.

When you visit our website for the first time, we will show you a message explaining cookies. Here we will ask you for your consent to the use of these cookies.

You can disable cookies in your browser, but some parts of our website will not work properly then.

Google Analytics

We use Google Analytics to track how visitors use our website. We have concluded a processing agreement with Google. This contains strict agreements about what they are allowed to keep track of. We have not allowed Google to use the Analytics information for other Google services and we let Google anonymize the I.P. addresses.

Security

Security of personal data is very important to us. We ensure that your data is properly secured. We constantly adjust the security and pay close attention to what can go wrong.

Changes to this privacy statement

When our website changes, we must of course also change the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to inform you of any changes.

Accessing, modifying, and deleting your data

If you have any questions or would like to know what personal data we hold about you, please feel free to contact us. See the contact details below.

You have the following rights:

  • Right of inspection: you have the right to inspect the personal data that we process about you.
  • Right to rectification: you have the right to correct or supplement the personal data we process about you if it is incorrect or incomplete.
  • Right to object: you can object to the processing of your data and to direct marketing.
  • Right to erasure: you can request us to erase your data.
  • Right to data portability: if it is technically possible, you have the right to have the personal data we process from you transferred to a third party.
  • Right to restrict processing: in some cases, you may request that we restrict (temporarily or otherwise) the processing of your data which means that we process less of your data.

When you make a request, we may ask you to identify yourself by sending a valid form of identification, to ensure that you are the right person to whom the personal data belongs. You must screen your BSN and passport photograph.

We will in principle comply with your request within 30 days. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this deadline, we will notify you promptly.

Filing a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Authority Personal Data.

Contact details

Spako Food Machinery BV
Short iron 11
5721 VE Asten
Phone: 0493 352180
sales@spako.nl